CURATED WELLNESS SERVICES
STORE POLICY
CUSTOMER CARE
At More Hair Be More Spa, we are committed to providing exceptional service and a welcoming experience for all our clients. We believe in personalized care, ensuring that each visit leaves you feeling confident, rejuvenated, and well-informed about your hair and wellness journey. Our Commitment to You: We prioritize professionalism, providing a warm and friendly atmosphere where you feel valued and respected. Our team educates you on proper hair care and wellness practices to maintain your look and health between visits. We listen to your concerns and offer tailored solutions to help you achieve your hair and wellness goals. How to Reach Us: If you have any questions, need assistance, or want to book an appointment, please don't hesitate to reach out:
Location: 623 W 34 Baltimore Md 21211
Phone: 443-869-3902
Email: info.morehairstudioandspa@gmail.com
Website: https://www.bemorespa.com
Our working hours are Monday- Friday (9:30 AM to 6:00 PM), Saturday (10:00 AM 7:00 PM). & Sunday 9:30 AM to 6:00 PM. We strive to respond to inquiries promptly within business hours.Policies & GuidelinesAppointments & Cancellations: To ensure the best experience for all clients, we kindly ask for 24-hour notice for any appointment changes or cancellations.
Refunds & Satisfaction Guarantee: Our goal is your satisfaction. If you have concerns about a service, please reach out within 48 hours so we can address them.
Hygiene & Safety: We maintain strict hygiene protocols for the safety and comfort of all our clients.Your trust is important to us, and we look forward to being a part of your hair and wellness journey!
PRIVACY & SAFETY
At More Hair Be More Spa, we value your privacy and are committed to protecting your personal information. This Privacy & Safety Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, book appointments, or use our services.
1. Information We Collect
We collect personal information to provide you with the best experience. This may include:
Personal Details: Name, phone number, email address, and payment details when you book an appointment or make a purchase.
Transaction Data: Payment information is securely processed through third-party banking systems. We do not store your full payment details.
Communication Data: When you contact us for inquiries, feedback, or support, we may collect relevant details to assist you effectively.
2. How We Use Your Information
We use your information for the following purposes:
To confirm and manage appointments.
To process payments securely via trusted third-party providers.
To send appointment reminders and service follow-ups.
To personalize your experience and improve our services.
To notify you of special offers, promotions, or changes to our policies (you can opt out anytime).
3. Data Protection & Security
We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. These include:
Secure payment processing through third-party banking services.
Encryption and secure storage of sensitive information.
Limited access to personal data, restricted to authorized personnel only.
4. Third-Party Services
We may use trusted third-party service providers for:
Payment processing (we do not store your credit/debit card information).
Appointment scheduling and management.
Marketing and communication (with your consent).
We ensure that these third parties comply with privacy and security standards.
5. Contact & Follow-Up
After completing a purchase or service, we may contact you via:
Email or text message for appointment confirmations, reminders, or follow-ups
Occasional marketing messages if you have opted in (you can unsubscribe anytime).
6. Your Rights & Choices
You have the right to:
Request access to your personal data.
Request corrections or deletion of your data.
Opt out of marketing communications.
If you have any questions or concerns about your privacy, please contact us at [443-869-3902].
Your trust is important to us, and we are committed to ensuring your privacy and security at all times.
PAYMENT METHOD
- Credit / Debit Cards
- Offline Payments
-Cash
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